The terms governing your use of Plumber Pro Services
These Terms and Conditions ("Terms") are a legally binding agreement between you and Plumber Pro Services, operated by Vmeus LLC ("Company," "we," "us," or "our"), governing your use of the website plumberproservices.com (the "Site") and related services (the "Services"). By accessing our Site, calling our phone number, or using the Services in any way, you acknowledge you have read, understood, and agree to these Terms and our Privacy Policy.
You must be at least 18 years old and have the legal capacity to enter into these Terms.
Plumber Pro Services is a marketing and lead generation service that connects consumers seeking plumbing services with independently owned and operated plumbing service providers ("Service Providers") in Corona, Chino Hills, Diamond Bar, Riverside, Murrieta, and Menifee, California. Our role is limited to operating an informational website, routing inbound phone calls to Service Providers based on availability and coverage, and facilitating initial contact between consumers and Service Providers.
Service Providers are independent businesses that are separately licensed, insured, and bonded as required by California state and local jurisdictions; operate under their own business identities; set their own pricing, availability, and policies; and are solely responsible for the quality, safety, and outcome of the plumbing services they perform. Any contract or transaction for plumbing services is directly between you and the Service Provider, not with Plumber Pro Services or Vmeus LLC.
By calling the phone number on our Site, submitting your information, or otherwise contacting us, you expressly consent to be connected with one or more Service Providers regarding your inquiry; to receive follow-up communications (calls, texts, and emails) from Service Providers and from Plumber Pro Services regarding your inquiry; and to have your call recorded for quality assurance, training, and compliance purposes.
Consent is not a condition of purchase. You may revoke consent at any time by informing the party contacting you or by contacting us. Standard message and data rates may apply. Communications may use automated dialing systems or prerecorded voices where permitted by law.
We make no representations or warranties regarding Service Providers. While we may verify basic information (such as licensing status), we do not guarantee the quality, timeliness, safety, price, or outcome of any services. Any dispute regarding services performed — pricing, quality, warranty, damage, or scheduling — must be resolved directly between you and the Service Provider. Plumber Pro Services is not a party to those disputes.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING: implied warranties of merchantability, fitness for a particular purpose, and non-infringement; warranties that the Services will be uninterrupted, error-free, or secure; warranties regarding the accuracy or availability of Site information; warranties regarding the qualifications, licensing, insurance, work quality, pricing, availability, or conduct of Service Providers; and warranties regarding response times or service outcomes. Some jurisdictions do not allow certain exclusions, so some may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PLUMBER PRO SERVICES, VMEUS LLC, OR THEIR OWNERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR: indirect, incidental, special, consequential, punitive, or exemplary damages; loss of profits, revenue, data, use, or goodwill; property damage, personal injury, or damages resulting from acts or omissions of Service Providers; damages from unauthorized access to your data; or any other matter related to the Services — whether based in contract, tort (including negligence), statute, or any other theory, even if advised of the possibility of such damages.
Our total cumulative liability for all claims arising from your use of the Services shall not exceed one hundred U.S. dollars ($100.00). Some jurisdictions do not allow liability limitations, so some may not apply to you.
You agree to indemnify, defend, and hold harmless Plumber Pro Services, Vmeus LLC, and their owners, employees, agents, and affiliates from all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use or misuse of the Services, your violation of these Terms or any law, your violation of any rights of another party, or any dispute between you and a Service Provider.
All Site content — text, graphics, logos, and software — is the property of Vmeus LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit Site content without our prior written permission. "Plumber Pro Services" and the associated marks are trademarks of Vmeus LLC.
The Site may link to third-party websites for convenience only. We do not endorse or control them and are not responsible for their content or practices. Your use of third-party sites is at your own risk.
We may modify these Terms at any time. Material changes will be reflected in an updated "Last Updated" date and, where appropriate, additional notice. Continued use of the Services after changes constitutes acceptance.
We may suspend or terminate access to the Services at any time, with or without notice, for any reason — including Terms violations, fraud, or conduct that may harm the Services or others. Sections 3, 7, 8, 9, 10, 14, 15, and 16 survive termination.
These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Subject to the arbitration provisions below, any legal action shall be brought exclusively in the state or federal courts located in Brevard County, Florida, and you consent to the personal jurisdiction of those courts.
Informal Resolution: Before filing any claim, you agree to first contact us and attempt to resolve the dispute informally. If unresolved within 60 days, either party may proceed to formal resolution.
Binding Arbitration: Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Brevard County, Florida (or by videoconference at your option), before a single arbitrator, in English.
Class Action Waiver: DISPUTES SHALL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Exceptions: Either party may bring an individual small-claims action, and either party may seek injunctive relief in court to protect intellectual property rights.
Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement regarding the Services. Severability: If any provision is unenforceable, the remainder continues in effect. No Waiver: Failure to enforce a provision is not a waiver. Assignment: You may not assign these Terms without our consent; we may assign without restriction. Force Majeure: We are not liable for delays due to circumstances beyond our reasonable control. Notices: Send notices to the address in Section 17.